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Privacy Policy

Effective Date: 1st March 2026

ProteinDistrict.ae (“Protein District”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from https://proteindistrict.ae.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Account login details

  • Order history

  • Payment details (processed securely via third-party providers)

B. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and usage data

C. Payment Information

We do not store full credit/debit card details. Payments are processed securely by third-party payment providers (e.g., Stripe, Tabby, or other approved gateways).

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and provide customer support

  • Manage your account

  • Improve website functionality and user experience

  • Send order confirmations and service updates

  • Prevent fraud and unauthorized transactions

  • Comply with legal and regulatory obligations

We may send marketing emails only if you opt in. You can unsubscribe at any time.

3. Cookies and Tracking Technologies

ProteinDistrict.ae uses cookies to:

  • Enable website functionality

  • Remember user preferences

  • Analyze traffic and performance

  • Improve checkout experience

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data.

We may share information with:

  • Payment processors

  • Delivery and logistics partners

  • IT service providers

  • Legal or regulatory authorities (if required by UAE law)

All third parties are required to handle your data securely and only for authorized purposes.

5. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no online system is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Maintain business records

  • Comply with UAE legal and tax obligations

7. Your Rights

Under applicable UAE data protection laws, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at the email below.

8. Third-Party Links

Our website may contain links to manufacturer websites or other third parties. We are not responsible for their privacy practices.

9. Children’s Privacy

ProteinDistrict.ae is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: legal@proteindistrict.ae

Website: https://proteindistrict.ae